All our moissanite stones are selected with clarity vs1-vvs1 and with diamond cut from very good to excellent.

• The K gold product will need a processing time (9-13 business days). Silver piece takes around 16 business days in making. We will send you the finished jewelry's pictures for you to review via your email that you provided when you placed your order before shipping the fine jewelry out to you. The jewelry will be sent out within 5 business days after we receive your approval for the provided pictures. Shipping usually takes 3-5 business days.（There may be a slight delay in shipping and processing during the holiday season).

• DovEggs aims to provide only jewelry that will last forever. This applies for both our stones and workmanship. Since we believe the cut of a stone could be the dominating factor of brilliance index for both moissanite and diamonds, we take selection seriously and only use at least "good" or "very good" cut stones. 

• Our k gold and platinum jewelry selections are customizable and insured to be genuine k gold and platinum. They have exceptional purity and near perfect, well crafted details.Our sterling silver selection is of the highest quality, with a special patented treatment, and is almost as enduring as 14k white gold.

• Please note, we would love to be absolutely responsible for our brand and make sure you are 120% satisfied, even if you are outside of the normal 30 day return period. Please know that you are welcome to contact us if you need help or have any issues, even if your issue occurs after the 30 day return period.