All our moissanite stones are selected with clarity vs1-vvs1 and with diamond cut from very good to excellent.

• Production & Shipping Timeline
  Silver Jewelry
  - Standard: ~16 business days production + 3-5 business days shipping (US area: 5-7 business days)
  - Custom: ~16 business days production + 3-5 business days shipping (US area: 5-7 business days)
  Gold Jewelry
  - Standard: 9-13 business days production + 3-5 business days shipping (US area: 5-7 business days)
  - Custom: 9-13 business days production + 3-5 business days shipping (US area: 5-7 business days)
  For new designs inspired by customers, please note:
  - CAD (3D design) will be sent within 3 business days (excluding weekends)
  - You may request modifications until fully satisfied
  - Major design changes may affect price/add 1 business day
  Order Confirmation Process
  - All orders: We'll email detailed photos for your approval before shipping

• DovEggs aims to provide only jewelry that will last forever. This applies for both our stones and workmanship. Since we believe the cut of a stone could be the dominating factor of brilliance index for both moissanite and diamonds, we take selection seriously and only use at least "good" or "very good" cut stones. 

• Our k gold and platinum jewelry selections are customizable and insured to be genuine k gold and platinum. They have exceptional purity and near perfect, well crafted details.Our sterling silver selection is of the highest quality, with a special patented treatment, and is almost as enduring as 14k white gold.

• Please note, we would love to be absolutely responsible for our brand and make sure you are 120% satisfied, even if you are outside of the normal 30 day return period. Please know that you are welcome to contact us if you need help or have any issues, even if your issue occurs after the 30 day return period.