Policies For DovEggs Luxury Collection
FREE EXTENDED 90-DAY RETURN
We offer a 90-day no hassle refund and resize policy for DovEggs Limited Collection ONLY.
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, simply return it within 90 days for an exchange, resize or full refund. We take pride that our jewelry is produced with exceptional standards!
FREE APPRAISAL FROM NAGL(North American Gemological Lab)
We offer free appraisal for DovEggs Limited Collection ONLY.
We will send you round shipping label between your address and North American Gemological Lab( NAGL) to allow you get a free appraisal for your fine DovEggs jewelry any time after owning your jewelry.
LlFETIME FREE MAINTENANCE
We offer LlFETIME FREE MAINTENANCE for DovEggs Limited Collection ONLY.
The maintenance service will cover any slight discoloration, wear and abrasion of the precious metals, we will maintain your settings to prevent you from losing your gemstones and fix and re-set stones that have come loose. Professional cleaning and professional inspection will also be included in the maintenance service for your fine jewelry.
For item below $1000, we do not charge any restocking fee for return.
For single jewelry with a retail value above $1000, If you change your mind about an item that you purchase after received, we do have a restocking fee. If an item is purchased in full, the item will have a 10% restocking fee of the order total.